Thank you for choosing Pixietor (“us,” “we,” or “our”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you use our software and related services (collectively, the “Service”). By accessing or using the Service, you agree to the practices described in this Policy. If you do not agree with this Policy, please refrain from using the Service.
1. Information We Collect
1.1 Personal Information
When you register an account or use certain features of the Service, we may collect personal information, such as your name, email address, and other contact details.
1.2 Usage Data
We may automatically collect information about your interactions with the Service, such as your IP address, browser type, device information, pages visited, and the time and date of your visits.
1.3 Cookies and Similar Technologies
We may use cookies, beacons, and other tracking technologies to collect information about your preferences and usage patterns. You can control the use of cookies through your browser settings.
1.4 Social Media and Platform Integration
When you connect your social accounts (Pinterest, Google, YouTube Shorts, X, Mastodon, Facebook, Instagram, TikTok, etc.) to Pixietor, we may collect:
- Account Information: Includes your name, profile picture, email address, username, and other public details.
- Content and Engagement Data: Includes posts, comments, likes, shares, and analytics data related to your activity on the connected platforms.
- Platform Permissions: Pixietor requests access to APIs for functionalities like content creation, scheduling, engagement tracking, and analytics reporting. Specific permissions include:
- Managing your posts and media.
- Accessing audience metrics and engagement data.
- Replying to comments and messages on your behalf.
- Publishing, editing, or deleting posts as instructed by you.
Users must explicitly grant these permissions through each platform’s API authorization process. Permissions are customizable, and you can revoke them at any time.
2. How We Use Your Information
2.1 Provide and Improve the Service
Your information helps us deliver, maintain, and enhance the Service, develop new features, and optimize performance.
2.2 Personalization
We use your data to tailor your experience and provide content relevant to your preferences.
2.3 Communication
We may send updates, newsletters, and promotional materials related to the Service. You can opt out of promotional communications at any time.
2.4 Analytics
We analyze user behavior and trends to improve Service functionality and offer actionable insights.
2.5 Platform-Specific Features
For connected platforms, Pixietor will:
- Schedule, publish, and manage your posts, stories, and media.
- Track audience interactions like likes, shares, comments, and views.
- Provide analytics dashboards and content recommendations based on engagement data.
- Customize content to meet platform-specific requirements (e.g., character limits for X, video formats for TikTok).
3. Sharing Your Information
3.1 Service Providers
We may share your information with trusted third-party providers for tasks like hosting, analytics, or API integrations.
3.2 Platform Compliance
Pixietor strictly adheres to the policies and terms of each platform, including:
- TikTok Developer Terms
- Facebook Platform Policies
- Pinterest API Terms
- Google API Terms
- YouTube API Services Terms
- X Developer Terms
- Mastodon Policies
- Instagram Graph API Policy
3.3 Legal Obligations
We may disclose information to comply with applicable laws, legal processes, or government requests.
3.4 Business Transfers
In the event of a merger, acquisition, or sale, your information may be transferred to the acquiring entity.
4. Data Security
We implement industry-standard measures to protect your information from unauthorized access, disclosure, or loss. However, no system can guarantee absolute security.
5. Your Rights
You have the right to:
- Access: Review the personal data we collect about you.
- Correct: Update or correct inaccuracies in your data.
- Revoke Permissions: Adjust API access directly through the social platform or by contacting Pixietor.
- Delete Data: Request the deletion of your information from our systems.
To exercise these rights, contact us at info@pixietor.com.
6. Changes to This Privacy Policy
We may update this Policy periodically. Material changes will be communicated through our website or other official channels. Continued use of the Service after changes are made constitutes your acceptance of the updated Policy.
7. Contact Us
For questions, concerns, or requests regarding this Policy, please contact us:
- Email: info@pixietor.com
- Phone: +1 (647) 819-5712
- Address: 6 Hartham Pl, Unit 101, Toronto, ON, M3K 1P3, Canada